Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. The information we collect includes:

1.1 Information You Provide Directly

• Account Registration: Name, email address, professional license information, practice details
• Profile Information: Professional specialties, interests, continuing education needs
• Event Registration: Contact information, dietary restrictions, accessibility needs
• Survey Responses: Technology interests, practice demographics, educational preferences
• Communication: Messages, support requests, feedback submissions

1.2 Information We Collect Automatically

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: Browser type, operating system, screen resolution
• Location Data: General geographic location (city/state level only)
• Cookies and Tracking: As described in our Cookie Policy

1.3 Information from Third Parties

• Professional Networks: LinkedIn profile information (with your permission)
• Payment Processors: Transaction confirmations and payment status
• Social Media: Public profile information when you interact with our content

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Delivery

• Provide educational content and programs
• Process registrations and payments
• Issue continuing education certificates
• Maintain user accounts and preferences
• Provide customer support

2.2 Communication

• Send newsletters and educational updates
• Notify about upcoming events and programs
• Respond to inquiries and support requests
• Provide important service announcements

2.3 Improvement and Personalization

• Analyze usage patterns to improve our services
• Personalize content recommendations
• Develop new educational programs
• Optimize website performance and user experience

2.4 Legal and Compliance

• Comply with legal obligations
• Maintain records for accreditation requirements
• Protect against fraud and security threats
• Enforce our terms of service

3. Information Sharing and Disclosure

We respect your privacy and limit information sharing to the following circumstances:

3.1 With Your Consent

We may share your information when you provide explicit consent, such as:

• Participating in collaborative research projects
• Joining community networking activities
• Requesting referrals to partner services

3.2 Service Providers

We work with trusted service providers who help us deliver our services:

3.3 Legal Requirements

We may disclose information when required by law, including:

• Compliance with court orders or subpoenas
• Response to lawful government requests
• Protection of our legal rights and interests
• Prevention of fraud or security threats

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

4. Data Security Measures

4.1 Technical Safeguards

• Encryption: Data encrypted in transit and at rest
• Access Controls: Role-based access with multi-factor authentication
• Network Security: Firewalls and intrusion detection systems
• Regular Updates: Security patches and system updates
• Monitoring: Continuous security monitoring and threat detection

4.2 Administrative Safeguards

• Security training for all staff members
• Regular security audits and assessments
• Incident response procedures
• Data breach notification protocols
• Vendor security requirements

4.3 Physical Safeguards

• Secure data centers with restricted access
• Environmental controls and monitoring
• Backup and disaster recovery systems
• Secure disposal of hardware

5. Your Privacy Rights and Choices

You have several rights regarding your personal information:

5.1 Access and Correction

You have the right to:

• Access your personal information we hold
• Request corrections to inaccurate data
• Update your account information and preferences
• Download your data in a portable format

5.2 Communication Preferences

You can control communications by:

• Unsubscribing from newsletters and marketing emails
• Managing notification preferences in your account
• Opting out of specific communication types
• Requesting removal from all mailing lists

5.3 Data Deletion

You may request deletion of your personal information, subject to:

• Legal retention requirements
• Continuing education record keeping obligations
• Ongoing service delivery needs
• Security and fraud prevention requirements

5.4 Cookie Management

Control cookies and tracking through:

• Browser cookie settings
• Our cookie preference center
• Opt-out tools for analytics services
• Do Not Track browser signals

6. International Data Transfers

6.1 Cross-Border Transfers

Your information may be processed in countries other than your residence, including the United States where our primary servers are located.

6.2 GDPR Compliance

For European Union users, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Additional safeguards as required by law
• Your explicit consent where necessary

7. Data Retention

We retain personal information for different periods based on purpose and legal requirements:

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access personal information
• Right to equal service and price

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. We will notify you of significant changes through:

• Email notification to registered users
• Prominent notice on our website
• Updated effective date on this page
• In-app notifications where applicable

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Third-Party Services

Our website may contain links to third-party services with separate privacy policies. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing information.

11.1 Integrated Services

We integrate with several third-party services:

• Skool Community Platform: Community participation and networking
• YouTube: Educational video content
• Social Media Platforms: Content sharing and engagement
• Payment Processors: Secure transaction processing

12. Enforcement and Compliance

We regularly review our privacy practices and this Privacy Policy to ensure compliance with applicable laws and regulations. If you believe we have not adhered to this Privacy Policy, please contact us immediately so we can address your concerns.